24 Hour Automated Telephone Service
Uncategorized - March 5th, 201024-hour Automated Telephone Service Available:
916-227-4557.
If a requesting agency does not have results within seven days and digital Live Scan fingerprints were submitted, you can use the automated telephone system to check on your submission. You will need the following information: (1) your date of birth; and (2) the 10-digit Automated Transaction Identifier (ATI) number that appears at the bottom of the Department of Justice form requesting Live Scan fingerprint background checks. The ATI number always appears in the following sequence: 1 LETTER; 3 NUMBERS; 3 LETTERS and 3 NUMBERS.
We recommend that you try to use the DOJ telephone service before contacting the Live Scan sites.
