Fingerprint Rejected? Here’s What to Do Next & How Certifix Can Help!

Imagine for a moment that you’ve done all the logistical steps associated with fingerprinting, such as scheduling an appointment, bringing in your paperwork, and having your fingerprints taken.

Now it’s time to wait for the results.

Unfortunately, you’re told your fingerprints were rejected.

Frustrating? Yes. But don’t panic—Certifix LiveScan has you covered.

Here is why your Fingerprints can get rejected and what Certifix can do to help:

Why Fingerprints Get Rejected

Nobody wants to be re-fingerprinted, but rejections happen.

Here’s why:

Common Reasons for Fingerprint Rejections

There are a variety of technical reasons that fingerprints can be rejected.

These include obvious reasons such as smudge marks, skin conditions, improper rolling technique, and other factors.

Scanning a compromised fingerprint is similar to trying to read a blurry barcode at a grocery store. If it’s not clear, it can’t be read!

Issues with Fingerprint Quality

Skin Condition Issues

Issues with skin conditions can easily cause a fingerprint to be rejected.

Scarring, cracked, or dry skin can negatively affect the scanner’s ability to capture fingerprint details accurately.

Conditions such as eczema and even frequent handwashing can also contribute to making fingerprints more difficult for the scanner to record.

Think of fingerprints as tiny roadmaps—any bumps or cracks can confuse the reader.

Pro tip: Before your fingerprinting appointment, staying hydrated and moisturizing your hands regularly can improve the clarity of your fingerprints.

Improper Fingerprinting Technique

Whether it’s due to an inexperienced technician or a rushed fingerprinting process, improper technique when fingerprinting can also lead to rejections, issues such as not rolling each finger properly or not applying the correct amount of pressure can easily derail your fingerprint quality and even lead to them not meeting DOJ or FBI standards.

Proper technique matters, which is why choosing a trained and certified fingerprinting service is crucial.

Steps to Take After Your Fingerprints Are Rejected

It’s normal to feel disappointed after rejection, but breathe easy. There are several ways to fix the issue.

Here’s what you can do next.

Notification and Understanding the Issue

A notice will be sent to you explaining exactly why your fingerprints were rejected.

This is a typical sentence by the requesting agency.

The notice will typically outline a specific code or reason, like “image quality” or “Invalid data.”

Be sure to read over your notice carefully to understand the reason for rejection and prevent it from occurring again.

Resubmitting Fingerprints

At this point in the process, you’ll need to take action to resubmit your fingerprints. It’s important to act fast.

The sooner you resubmit, the fewer delays there will be in your licensing, application, or employment process.

Timelines and Expectations

Usually, you get 30 days to resubmit your fingerprints without extra charges. But don’t procrastinate—the clock’s ticking!

Don’t delay your resubmission!Find a Live Scan Location Near You

How Certifix LiveScan Makes the Resubmission Process Easy

Choosing Certifix Live Scan can make the frustration vanish quicker than you can say “fingerprints!”

Expert Technicians for Accurate Fingerprinting

Certifix technicians are experts—they’ll make sure your fingerprints meet the required standards from the start.

Convenient Rescheduling Options

With locations across multiple regions, Certifix makes rescheduling your fingerprinting a breeze.

Comprehensive Customer Support

Got questions or issues? Certifix customer support is just a click or call away, ready to assist promptly.

Need help immediately? Request Certifix LiveScan’s mobile fingerprinting service today.

Avoiding Future Fingerprint Rejections

Once bitten, twice shy. Let’s ensure rejection doesn’t happen again.

Proper Preparation Before Your Appointment

Skin Care Tips

Hydrate your hands and avoid lotion on the day of fingerprinting—trust me, your skin will thank you.

Essential Documents

Always carry a valid ID and the necessary paperwork. It’ll save you from another rejection headache.

Choosing a Reliable Fingerprinting Provider such as Certifix LiveScan

Reliability matters. Certifix LiveScan offers professional, trusted services that reduce rejection risks significantly.

Still deciding? Explore Certifix LiveScan’s comprehensive fingerprinting services.

Benefits of Using Certifix Live Scan

When fingerprints matter, reliability matters even more.

Certifix Live Scan is your go-to fingerprinting partner for many reasons.

Understanding the Costs of Fingerprint Resubmission

Nobody dislikes unexpected fees, especially after being rejected.

Here’s what you need to know.

Are There Extra Fees for Resubmission?

Usually, fingerprint rejections come with a free resubmission window, typically 30 days.

After that, a nominal fee might apply.

Certifix LiveScan Pricing Transparency

Transparency matters. Certifix clearly states all costs upfront, so you’re never caught off guard or confused.

Final Thoughts

Fingerprint rejection isn’t fun, but it’s easy to manage.

Understand the cause and how Certifix LiveScan can prevent issues and expedite results.

Make your next move count—choose Certifix and leave fingerprint rejections behind!

Recommended for You ▼

• Hiring at Scale? A Guide to Streamlining Bulk Employment Background Checks
• Fingerprint Rejected? Here’s What to Do Next & How Certifix Can Help!
• Planning a Mobile Live Scan Event: A Checklist for Organizations
• Your First Live Scan Appointment: A Seamless Experience with Certifix