Your First Live Scan Appointment: A Seamless Experience with Certifix
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Published on July 20, 2025 at 12:59 pm
Navigating your first Live Scan fingerprinting appointment can feel overwhelming, but it doesn’t have to be.
Whether you’re applying for a job, a professional license, or volunteering, understanding the process is key.
Certifix Live Scan provides fast and secure fingerprinting services nationwide.
This guide covers everything, from what to bring to what happens after, to help you arrive confident and leave prepared.
Let’s begin making your first Live Scan appointment a smooth process.
Book Your Appointment TodayWhat is Live Scan and Why Does It Matter
Live Scan is a digital fingerprinting technology that securely submits fingerprints to government agencies, such as the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
Unlike traditional ink-based fingerprinting, Live Scan captures fingerprints electronically, thereby reducing errors and expediting background check processing.
Live Scan is required for:

Certifix Live Scan offers this service with an emphasis on accuracy, accessibility, and compliance with government requirements.
Understanding Certifix Live Scan Services
Certifix Live Scan is a leading provider of digital fingerprinting services, offering a seamless experience across hundreds of certified locations.
Their services cater to both individuals and organizations, ensuring secure and prompt background checks.
Background Check Types Offered
Certifix Live Scan supports various background check types, including:
Background Check Type | Description |
DOJ (Department of Justice) | Often required for state-level licensing and employment. |
FBI | Frequently required for federal-level verification and immigration processes. |
Child Abuse Index | Essential for individuals working with minors. |
Custom Agency Checks | Specific to various professional and legal requirements. |
Industries That Use Live Scan
Live Scan is widely used across multiple sectors:

Benefits of Selecting Certifix Live Scan
Here’s why Certifix is your standout fingerprinting partner.
Feature | Description |
---|---|
Nationwide Coverage | Hundreds of locations across the U.S. |
Trusted by Agencies | Authorized by the DOJ, FBI, and other regulatory bodies. |
Flexible Options | Walk-in or scheduled appointments. |
Fast Turnaround | Digital submissions reduce wait time for results. |
Customer Support | Phone, email, and live chat options available. |
Certifix also ensures your data security and complies with all relevant legal privacy requirements.
Preparing for Your Appointment
Preparation is crucial to avoid delays or rejections.
Required Documents Checklist
Please bring the following items to your Live Scan appointment.
- A valid, unexpired government-issued photo ID (e.g., Driver’s License, Passport).
- A Request for Live Scan Service form provided by the requesting agency.
- Any additional forms or instructions from your employer or licensing board.
Common Mistakes to Avoid
- Arriving with an expired ID.
- Bringing incomplete forms.
- Forgetting to check accepted payment methods at the location.
- Assuming the results are sent to you directly (they are sent to the requesting agency).
Booking Your Live Scan Appointment
Online vs. Walk-In Appointments
Certifix offers both appointment-based and walk-in services.
However, booking online ensures shorter wait times and location availability.
To make an online reservation:
- Visit CertifixLiveScan.com
- Use the Location Finder tool.
- Choose your preferred site and time.
- Enter your information and confirm your booking.
How to Use the Certifix Location Finder
The Location Finder allows you to:
- Enter your ZIP code or city.
- View a list of nearby locations.
- Check operating hours.
- See appointment availability and services offered.
What to Expect During the Appointment
Being informed about the process reduces anxiety and ensures a smooth experience.
The Fingerprinting Process Explained
Here’s a detailed step-by-step breakdown:
- Check-in: Please present your ID and complete the Live Scan form.
- Identity Verification: The technician verifies the authenticity of your documents.
- Fingerprint Capture: Your fingerprints are scanned using a digital Live Scan machine.
- Submission: Fingerprints are electronically submitted to the appropriate agency (DOJ, FBI, etc.).
- Confirmation: You receive an ATI (Applicant Tracking Identifier) for tracking purposes.
Tips to Ensure Fingerprint Quality
- Avoid using lotion or oil on your hands before the scan.
- Wash your hands thoroughly, but avoid excessive dryness.
- Inform the technician if you have cuts, abrasions, or skin conditions.
- Relax your fingers and follow the technician’s instructions closely.
Pricing and Payment Methods
General Cost Structure
Live Scan pricing can vary based on:
- Type of background check (DOJ, FBI, both)
- Rolling fee (charged by the location)
- Government fee (set by the DOJ or FBI)
Sample pricing:
Type | Rolling Fee | DOJ/FBI Fee | Total |
DOJ Only | $25 | $32 | $57 |
FBI Only | $25 | $17 | $42 |
DOJ + FBI | $25 | $49 | $74 |
Note: Prices may vary by location. Always confirm at the time of booking.
Accepted Payment Options
Most locations accept:
- Cash.
- Debit/Credit Cards.
- Company checks (for corporate accounts).
- Some accept mobile payments, such as Apple Pay.
After the Appointment: What Happens Next?
How Results Are Delivered
- Results are sent directly to the requesting agency, not to the applicant.
- Processing times vary:
- DOJ: 3–7 business days.
- FBI: Up to 7 business days.
- DOJ: 3–7 business days.
You can use your ATI number to check the status through the DOJ’s automated system.
Dealing with Rejections or Errors
Typical reasons for rejection:
- Poor fingerprint quality
- Technical submission errors
What actions should be taken?
- You’ll receive a rejection notice from the agency.
- Schedule a resubmission (no extra government fee if done within 30 days).
- Bring the rejection letter and your ID to your next appointment.
Your Smooth Start Begins Here
Your first Live Scan appointment doesn’t need to be stressful.
With Certifix Live Scan, the process is efficient, secure, and supported by a knowledgeable team.
From preparing documents to understanding what to expect, you’re now fully equipped to handle the entire fingerprinting process confidently.
Remember, Certifix is here to make background checks simpler.
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Frequently Asked Questions
-
Do I need an appointment, or can I walk in?
Certifix offers both options. However, appointments are recommended for faster service.
-
What forms do I need to bring?
Bring a completed Request for Live Scan Service form provided by the requesting agency.
-
Can I get a copy of my results?
No. Results are sent directly to the agency. You cannot receive a personal copy.
-
How long does it take to get results?
Typically 3–7 business days, but it can vary depending on the agency.
-
What if my fingerprints are rejected?
Schedule a resubmission at no extra cost (government fee) within 30 days using the rejection letter.
-
Can I pay with a credit card?
Yes, most Certifix locations accept credit cards, but it’s best to confirm in advance.