After Certifix Live Scan trained technician conducts your live scan fingerprint session. The results are returned to the applicant agency within three days, delays can occur though. Applicants should check, for the first seven days, with the applicant agency that requested the background review since the DOJ sends results directly to the applicant agency. Delays can be caused by poor fingerprint quality, the existence of any criminal information in the applicant’s record, birthdates before 1920, and incorrect data submitted on the electronic transaction. You can help prevent delays by making sure the Live Scan operator has entered ALL the information on your Live Scan form and entered it CORRECTLY.
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